Effective Date: [2024/10/15]
Thank you for shopping at DreamBeauty3.com. We are committed to providing efficient and reliable shipping services to ensure that you receive your order in a timely manner. Please read the following shipping policy carefully.
1. Shipping Destinations
We currently ship to the following locations:
[Specified Country/Region]
If your location is not listed, please contact us at [email protected] to check shipping availability.
2. Processing Time
All orders are processed within 1-3 business days after the order is placed and payment is confirmed.
No shipments or deliveries are made on weekends or holidays.
If the order volume is large, processing may be delayed by a few days. If there are any significant delays, we will notify you by email.
3. Shipping Options and Delivery Estimates
We offer two shipping options:
Standard Shipping: Estimated delivery time is 15 business days. Shipping costs will be calculated and displayed at checkout.
VIP Shipping: VIP Shipping service is available for an additional $20 and has an estimated delivery time of 10 business days.
Delivery times may vary depending on the destination and unforeseen circumstances such as weather conditions, customs clearance or other factors.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
You can track your order by visiting [https://www.17track.net/en] and entering the tracking number provided.
5. International Shipping
We offer international shipping to selected locations. Please note that international shipments may be subject to customs duties, taxes or other charges that are not included in the shipping cost. These additional charges are the responsibility of the customer.
Due to customs processing, delivery times may vary for international shipments.
6. Shipping Address
Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible if the package is shipped to an incorrect address provided by the customer.
If you need to change the shipping address after placing an order, please contact us immediately at [email protected].
7. Lost or Damaged Packages
We are not responsible for lost or stolen packages if the tracking information indicates that the package has been delivered.
If your package is lost or damaged in transit, please contact us at [email protected] within 7 days of the delivery date. We will work with the carrier to resolve the issue as quickly as possible.
8. Contact Us
If you have any questions or concerns about our shipping policies, please contact us at:
Email: [email protected]
Address: 395 Shan Mei Street, Fo Tan, New Territories, Shatin District, Hong Kong